Technology

Text Messaging

Shoutbomb Web

Sign-up for new text notifications, powered by Shoutbomb!

This text messaging service will allow you to:

  • Receive text notices about available holds, items that are due soon, and overdue items
  • Renew eligible items by text message
  • Add multiple cards to get all of your family's notices in one place

Get Started

  1. Text SIGNUP to publiclibrary@shoutbomb.com
  2. Reply to the prompts asking for your barcode number and your PIN
    • Your library barcode number can be found on the back of your card starting with 22064
    • If you do not remember your PIN, you can have it reset by calling 936-2324
  3. When your registration is successful, you will receive several confirmation messages and begin receiving text notices about holds to pick up, items that are coming due, and overdue items.

Types of Alerts

Hold Notices

A text alert is sent when an item you requested is ready for pickup. The message will display a portion of the title and indicate the pickup location.

Courtesy Notices

A text alert is sent 3 days before an item is due. Items eligible for renewal may be renewed by following the instructions in the alert.

Overdue Notices

Overdue alerts are sent the day an item becomes overdue. Items eligible for renewal may be renewed by following the instructions in the alert.

 Commands Message Settings Replying to Notices

 MYBOOKS - Request the current status of all your  library items including holds, fines, and current  checked out items.

 NOTICES - See your  current on/off  settings.  HL - Get a list of holds  that  are  ready for  pickup

 ADDCARD - Add additional library cards to your  notifications. This is useful for families with  multiple library cards.

 HOLDS - Turns your hold alerts on/off.  RL - Get a list of items that are  eligible to renew.

 IOWEU - Request the current fines on your  account.

 RENEW - Turns your courtesy alerts on/off.  RA - Renew all of your eligible  items.

 MYCARDS - Display all cards linked to your  phone number.

 OVERDUE - Turns your overdue alerts on/off.

 OL - Get a list of overdue  items.

 SWITCHPHONE - Update your phone number or  carrier.

   

 DROPCARD - Cancel text notices for a card.

   

 HELP - Get information about all Shoutbomb commands.

   

 RESEND - Get the last message from  Shoutbomb.

   

 QUIT - End all text notifications and cancels your  registration to Shoutbomb. Reply to the instructions.